Shipping policy

Where we deliver

We deliver to all seven emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah — to homes, apartments, offices and hotels.

How long it takes

Orders are prepared on working days and usually arrive within 1–5 working days. Around public holidays such as Eid and National Day, please allow one extra day.

Delivery fee

Delivery is AED 15, and free on orders of AED 150 or more. The fee is shown before you pay.

Tracking your order

As soon as your order leaves us, you receive a message with a tracking link. Our courier contacts you on the day of delivery; if you are not available, they arrange a new time with you.

Questions

Write to us at help@streuae.com and we'll help with anything about your delivery.